Legal

Privacy Policy

Last updated: December 1, 2024

Introduction

FlexiPCB ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information you provide directly to us, including:

  • Contact information (name, email address, phone number, company name)
  • Project details and technical specifications
  • Design files (Gerber files, CAD files) uploaded for quotes or orders
  • Payment and billing information
  • Communication records and correspondence

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your PCB orders
  • Provide customer support and respond to inquiries
  • Send order updates and shipping notifications
  • Improve our products and services
  • Send marketing communications (with your consent)
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in our operations (shipping carriers, payment processors)
  • Professional advisors (lawyers, accountants) when necessary
  • Law enforcement when required by law
  • Business partners with your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie settings through your browser preferences.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Address

3rd Floor, Nanhai Plaza, NO. 505 Xinhua Road, Shijiazhuang, Hebei, China

This privacy policy was last updated on December 1, 2024.
We may update this policy from time to time to reflect changes in our practices or for legal reasons.

Definition And Context

A privacy policy is a public statement that explains what personal or business information is collected, how it is used, and how it is protected. On an engineering and sourcing website, that can include contact details, uploaded design files, and communication history tied to quote or support requests.

This page was reviewed for GEO clarity by Hommer Zhao of WIRINGO so the content explains the underlying engineering terms, not only the interface or headline claim.

Why Privacy Matters On An Engineering Site

Manufacturing inquiries often include more than a name and email address. They may also include technical drawings, bill-of-material notes, project timelines, or photographs of installed hardware. Even when those files are not secret in the legal sense, users still need confidence that their information is handled for the limited purpose of support, quoting, and order communication.

A readable summary helps because many visitors do not parse long legal text carefully. They want to know whether the site collects only what is needed, whether communications are tied to a business purpose, and how they can reach the company with a concern.

How To Read The Full Policy

The most practical sections usually cover what data is collected, how the data is used, how users can contact the company, and whether the policy changes over time. For quote and contact pages, users also care about the handling of file uploads, email addresses, and business identification details included in forms.

The goal of this summary is not to replace the policy. It is to give the user a plain-language entry point so the legal sections are easier to evaluate.

What A Visitor Should Check Before Uploading Files

Before sending design data, check which files are necessary for the inquiry and avoid including unrelated personal information. If the request only needs Gerbers and a short requirement note, that is usually better than sending a large bundle of mixed internal documents. Focus the submission on what the engineering team actually needs to review.

That habit improves privacy and also speeds up technical response because the engineer can review the relevant data immediately.

Privacy Questions Visitors Usually Care About

QuestionWhy It MattersWhere To Look
What data is collected?Sets expectation for forms and uploadsCollection and form sections
Why is data used?Clarifies business purposeUse-of-information sections
How do I ask a question?Supports user controlContact information section
Does the policy change?Affects ongoing trustLast updated and change notice
Should I limit uploads?Protects unnecessary disclosureSubmission and contact guidance

Authoritative References

The external references below are included as basic background reading for common manufacturing and interconnect terms used on this page.

  • IPC

    https://en.wikipedia.org/wiki/IPC_(electronics)

  • ISO 9001

    https://en.wikipedia.org/wiki/ISO_9001

  • Crimp joining

    https://en.wikipedia.org/wiki/Crimp_(joining)

Frequently Asked Questions

Why add a summary to a privacy page?

Because users often want a plain-language explanation before they read full legal text. A short summary improves clarity without replacing the policy itself.

Does a manufacturing site collect only contact details?

Not always. It may also collect uploaded design files, requirement notes, and communication history connected to quote or support requests.

Should I upload every internal file I have?

No. Send only the files needed for the engineering or quote request. Smaller, focused submissions are usually better for both privacy and response speed.

What part of the policy matters most for RFQ users?

The sections describing what information is collected, how it is used during communication, and how to contact the company with questions are usually the most relevant.

Can a privacy page still be useful if it is mostly legal text?

Yes, but a short overview makes the policy easier to understand and improves the page’s practical value for real visitors.